Jason Higa is the CEO of FCH Enterprises, which includes Zippy’s Restaurants, Napoleon’s Bakery, Food Solutions International, Pomaika’i Ballrooms at Dole Cannery, A Catered Experience (ACE), Kahala and Pearl City Sushi, and Germaine’s Luau. Zippy’s Restaurants was founded by brothers, Francis and Charlie Higa, in 1966 and celebrated its 50th anniversary in 2016.
Prior to joining FCH Enterprises, Jason worked as a Honolulu attorney from 1990 to 1995, working in the areas of litigation and transactional law. In 1995, Jason returned to FCH Enterprises and worked in different positions within the family business before assuming the position of CEO and President in 2003. Jason currently serves in the position of CEO for FCH Enterprises. As a second generation family business leader, Jason strives to preserve the core values of the company founders, while continuing to evolve the company toward the future.
Jason will be speaking on Day 1 in a Talk Story Session on Fraud Prevention for Small Business.
The Executive Director of Maui Hotel & Lodging Association
Lisa Paulson is a Senior Executive with over 25 years of experience driving strategic growth and visibility for businesses and nonprofit organizations. Her past experience includes: lobbying, public relations, marketing, statistical analysis, partnership building and fundraising.
As the Executive Director of Maui Hotel & Lodging Association, Lisa handles government affairs, community relations and workforce development for Maui County’s visitor industry. She is registered Lobbyist for the State of Hawaii and County of Maui. A believer in contributing to the community you live in – she has worked with many of Maui’s nonprofits, such as Hui No’eau Visual Arts Center, Malama I Ke Ola Health Center, Maui OnStage, Book Trust Maui, Maui Academy of Performing Arts, Maui Humane Society. Lisa has lived on Maui for 25 years with her family.
Kimberly Mikami Svetin is the third president of family-run Moloka`i Drugs, founded in 1935 by her late grandfather, Richard Sakata, who was Moloka`i’s first pharmacist.
She and her staff at Hawai`i’s oldest independent pharmacy have an “aloha” for their island community. This benefits their personal and professional lives. Svetin currently oversees a staff of 29 employees, most of whom work between the pharmacy and the family’s 48-flavor ice cream shop. She is responsible for all management, human resources, marketing, community relations, purchasing, finance, legal matters, provider relations and technology.
Kimberly will speak on Day 1 on the panel Engaging Your Front Line Increases Your Bottom Line.
An attorney with Merchant Horovitz & Tilley, Peter advises clients on all aspects of business formation, capital structure, land acquisition, contract negotiation, development and entitlements on the federal, state and local level. He also advises clients regarding acquisitions of businesses as going concerns, and all manner of operational issues including lease, employment, regulatory compliance, and employee matters.
Peter began his career handling residential and commercial bankruptcies, foreclosures and loan restructurings on behalf of local and national lenders. He has a solid understanding as to what causes deals to fall apart in trying times and how best to structure transactions in the present to avoid the pitfalls of the future.
Peter is a graduate of Colorado College and the University of Hawaii-Manoa William S. Richardson School of Law. He serves actively on various non-profit boards including the Haleakala Waldorf School (Past President) and the Pacific Cancer Foundation (Past President, Governance Chair).
Peter will be speaking on a panel on Day 1 on Succession Planning and How do you Prepare for Retirement.
In her 8 years as Director of the County of Maui Office of Economic Development, Teena Rasmussen managed a diverse portfolio of Economic Development grants for the County of Maui, reviewing and granting over $80 million in funds in 8 years. She has had extensive management background leading teams of up to 35 people and has also a strong agribusiness experience from owning a successful diversified agriculture company. She was Vice-President and Co-owner of Paradise Flower Farms, Inc.
Teena Rasmussen is now a managing member of Skog Rasmussen LLC, designing community and economic development solutions.
Teena will be speaking on a panel on Day 1 on Succession Planning and How do you Prepare for Retirement.
What does it take to successfully plan, build and grow a small business? Many of the keys to success were shared with those who attended the 2nd Annual Hawaii Small Business Conference held at the Maui Arts & Cultural Center on May 2 & 3.
Presented by the County of Maui Mayor’s Office of Economic Development and Maui Economic Development Board (MEDB), the conference attracted nearly 200 people who came out to hear and learn from the over 20 national and local business leaders and successful business owners during the two full-day conference and workshops.
“We were thrilled with the diversity of attendees who truly reflected our small business community,” said Leslie Wilkins, MEDB’s President & CEO. “Our audience ranged from small startups that have been in business for less than a year to a company that is third generation and celebrating their 90th anniversary. Everyone came to learn, share, network, and hopefully do future business together.”
Diversity also described the topics that were covered: employee and customer engagement, staffing for success, scaling one’s business, shaping a game plan for growth, keeping your business relevant, establishing a social media strategy, when to pivot a business, tax strategies, living aloha in business, and how to select and protect a company trademark.
Among the top keys to success shared by national and local business leaders and business owners were:
Karen McCullough, multi-generations keynote speaker, on employee and customer engagement:
“Your brand is the core of your company, the heart of your business, the soul of your culture, and the foundation for employee engagement. Unlocking genuine collaboration and trust where people feel connected, protected, and respected are the keys to a company’s success.”
Gwen Woltz, Co-Owner of Wahine Media, on social media:
Gwen Woltz discusses Social Media Maui Style with Keani Barnes (Keani Jewelry) and Chef Lee Anderson (Sugar Beach Events)
“I think that the number one thing that businesses really need to grab onto and remember is social media is all about relationship building. So it’s important to make sure you’re keeping on top of your business’ reviews, checking your posts, and responding to comments every day.”
Kim Ball, President of Hi-Tech Maui, on how businesses can stay relevant:
“What I’ve learned over the past 37 years is to do business the right way and to always be honest and do it with integrity. One of the keys to our success is to get involved in the local community, because locals are very loyal.”
Omar Sultan, Co-Founder of Sultan Ventures and Founding and Managing Partner of XLR8UH shared, on smart growth:
Omar Sultan talks with David Yamashiro (Ululani’s Hawaiian Shave Ice), Eriko Dowd (Zellee Organic), and Glenn Morrin (Three’s Bar and Grill) about Shaping a Game Plan for Growth.
“The number one advice for entrepreneurs that are looking to grow or scale their business is to achieve product market fit first. Don’t do a business just to satisfy your own personal likes and dislikes. A business is there to serve the customer and your eye from day one should be on the customer and the customer experience.”
David Yamashiro, partner of Ululani Hawaiian Shave Ice on strategies for growth:
“It’s definitely important to plan for growth. There are so many unforeseen obstacles that can come about and if you plan for it and prepare for it, it will most likely happen.”
Ashley Takitani Leahey, Co-Owner of Maui Thing, on marketing:
“No matter what business you’re in, if you really are passionate and believe in what you’re marketing then you’ll be successful.”
Dan O`Connell, Chief Executive Officer of HNU Photonics and HNU Energy, on perseverance:
“Be passionate, love what you do and be excited about it every day. Never lose your perspective, be relentless and never give up.”
Robert Kawahara, CPA, Managing Member of Kawahara + Hu, on tax strategies for small businesses:
“You shouldn’t determine your success by how much taxes you pay but how much wealth you’ve accumulated. At the end of the day it’s how much wealth you have.”
William McKeon of McKeon Sheldon Mehling (A Limited Liability Law Company) on intellectual property and branding:
“Have a mark or tradename or business name that is really distinctive, unique, and creative so you can have protection in your name and not fear from competitors using your name or something similar.”
Ramsey Taum, Founder and President of Life Enhancement Institute, on the way of aloha:
“In business, it’s not enough to just say you’re doing aloha. Aloha is a commitment and a state of being.”
Presentations of the 2018 Hawaii Small Business Conference will be aired on Akaku Maui Community Media. For program air dates follow @HawaiiSmallBiz on Facebook or sign up on the right for updates.
What attendees said….
Richard Hogeboom, founder of a new leadership training business called FLEX Maui exclaimed, “This conference was just phenomenal! It covered the whole spectrum of starting, managing, controlling and growing a business; there were great speakers both local and from the mainland; and educational and inspirational content… This entire experience will help me get my new business on the right track from the beginning and to set up the structure of it.”
“I attended the conference because I really wanted to further my education and the amount of speakers and the topics covered really struck a cord,” said Natalie Taras McDuff, President of Hana Tours of Maui. “Sometimes as business owners, we get so caught up on the daily workings of our business; but it’s so crucial to step back, look at the bigger picture and to also focus on what is truly at the core of what we’re doing. This conference was big enough to be diverse, yet small enough to effectively network.”
“All the conference speakers were incredible,” said Matthew Daniells of Silverback Hawaii LLC. “David from Ululani’s Hawaiian Shave Ice’s story gave me chicken skin – one local business just taking off getting requests from 29 countries to open franchises. It’s so inspirational! This entire experience really gave me a boost and creative ideas for my new business venture.”
Chelsea Hindley, owner of Da Warehouse, added “The speakers at this conference shared a lot of information. I have to go home and digest it all. The way that I interact with my employees and my customers is always a morphing process and I’ll definitely be using some of the things I learned from this event.”
For any inquiries, please email smallbiz@medb.org or call (808) 875-2300
A big mahalo goes to this year’s event sponsors…
Pacific Media Group; The Maui News; Small Business Administration; Maui Chamber of Commerce; Molokai Chamber of Commerce; Lanai Chamber of Commerce; Maui Native Hawaiian Chamber of Commerce; Maui Filipino Chamber of Commerce and Maui Printing Company.
Kimberly Mikami Svetin is the third president of family-run Moloka`i Drugs, founded in 1935 by her late grandfather, Richard Sakata, who was Moloka`i’s first pharmacist. 
Karen McCullough, multi-generations keynote speaker, on employee and customer engagement:
Ramsey Taum, Founder and President of Life Enhancement Institute, on the way of aloha: