Conference Program – Wednesday, May 2, 2018

 Plan, Build, Grow:  Mapping a Pathway to Success

 

7:00 AM Registration and Complimentary Breakfast (McCoy Courtyard)

8:00 AM Conference Opening Remarks (McCoy Theater)

8:15 AM OPENING KEYNOTE: BUILDING THE CUSTOMER – EMPLOYEE RELATIONSHIP
Karen McCullough, Award-winning Motivational Speaker

Your brand is the core of your company, the heart of your business, the soul of your culture, and the foundation for a WOW customer experience. Karen McCullough will show you how to go Beyond the Brand through employee and customer engagement. Engaged Employees are critical to the success of every organization, performing at high levels and creating emotional engagements with the customer. When You and your employees are in alignment with your brand, the results create a WOW customer experience.

9:00 AM PANEL: GETTING THE WORK DONE / STAFFING FOR SUCCESS | Moderated by Karen McCullough

Karen will be joined by three business owners to talk about how they attract and retain employees, provide service with Aloha and use contractors: Na Hoaloha Ekolu, Akina Tours, Bishop & Company.

9:40 AM 30 min Networking Break

10:10 AM TALK STORY: HOW YOU START MATTERS
Ashley Takitani Leahey, Maui Thing

Hear the story behind Maui Thing and what inspires and drives their success.

10:30 AM SCALING YOUR BUSINESS
Omar Sultan, Sultan Ventures

Learn how to prepare for smart growth and avoid common pitfalls small businesses run into. Get an investor’s perspective on the fundamentals of scaling your business to reach new customers. 

11:00 AM PANEL: SHAPING A GAME PLAN FOR GROWTH | Moderated by Omar Sultan

Omar will be joined by three business owner’s of companies that have successfully scaled their businesses to share their game plans for growth: Zellee Organic, Three’s Bar & Grill, Ululani Shave Ice.

11:40 AM Lunch

12:40 AM TALK STORY: INNOVATION —LEARNING FROM THE PAST, CREATING THE FUTURE
Kim Ball, Hi-Tech Maui

Learn how a Hi-Tech Maui has changed to stay relevant in a changing environment…. from their inventory mix to how they deal with competition including Amazon, Costco, Walmart, Target – all large public companies who now have stores on Maui.  

1:00 PM PANEL: PIVOTING: LISTEN, WATCH, AND ACT | Moderated by Teena Rasmussen 

Director of the Mayor’s Office of Economic Development, Teena Rasmussen will speak with three businesses on how they have managed to edge ahead by staying in-tune with change and pivoting with their business: Ulupalakua Ranch, Edge 3-D, HNU Photonics/HNU Energy

1:40 PM SOCIAL MEDIA REALITY CHECK: GONE ARE THE DAYS OF “FREE”
Gwen Woltz, Wahine Media

What does it really “cost” to have an effective social media program? Where do you allocate resources appropriately for your business size? Walk away with what social media investments are the “need to have” vs. “nice to have”.

2:10 PM PANEL: SOCIAL MEDIA MAUI STYLE | Moderated by Gwen Woltz

Gwen will be joined by three Hawaii business owners getting the word out with social media. What lessons have they learned along the way? How do they know their efforts are “working”? Sugar Beach Events, The Lucky Honey, Keani Jewelry

2:50 PM SPEED NETWORKING: Quizzing the Experts

The opportunity to get your questions answered in intimate groups with the experts of the Hawaii Small Business Conference.

3:30 PM THE FUTURE OF SMALL BUSINESS

Invited Presenter

4:00 PM PANEL: THE FUTURE OF SMALL BUSINESS | Moderated by Frank De Rego, Jr.

MEDB’s Frank De Rego will guide the conversation as Karen McCullough, Omar Sultan and Gwen Woltz return to the stage to discuss what they see as the future of small business. 

4:45 PM THE WAY OF ALOHA: THE KEY EFFECTIVE SERVICE IN BUSINESS
Ramsey TaumRamsay Taum, Life Enhancement Institute

Ramsay will share his thoughts on how small businesses could learn from Hawaiian culture and values about service and integrity.

5:15 PM Closing Remarks

5:30 PM Conference Adjourns

Go to WORKSHOP SCHEDULE – MAY 3, 2018