Karen McCullough is on a mission to get you and your team excited about delivering WOW service.
The Millennial Evangelist, Karen is an inspiring business speaker, who draws on her varied background as an educator, businesswoman, entrepreneur, and retail CEO to enlighten and entertain audiences from some of the world’s top businesses, universities, and associations. She helps organizations and leaders cut through the generational stereotypes and get back to reality by leveraging their team’s strengths, enriching the work environment, and driving better results. For the last 15 years, Karen has been developing creative solutions and implementing innovative methods inspiring people to connect, collaborate, and welcome change. Each of her presentations brings a realistic perspective on the future of work. And, she is a lot of fun!
Karen will be speaking on Day 1 on Going Beyond Your Brand – Delivering WOW Service and then moderating a panel on Getting the Work Done – Staffing for Success. She will go deeper into Customer Service in workshop on Day 2.